Contacting your provider
Phone 8332 3778
Fax 8332 3978
postal address: prosper paediatrics, 120 Kensington Road, Toorak Gardens SA 5065
Referrers & other providers-please use secure electronic messaging for all patient specific correspondence:
Healthlink EDI (drconway) -best and free to GPs
Argus (prosperp@argus.net.au)
Medical Objects (XP5065000QR)| or use the Doctor Recipient's Provider Number
ReferralNet (GEN11508) or use the Doctor Recipient's Provider Number
Locations
Prosper Paediatrics at Burnside
moore street, Toorak Gardens SA
on the side of Burnside Hospital, just up from the corner of Moore St and Hewitt Ave.
Look for the ‘blue wall,’ next to the front entrance of our practice.
Free parking is generally easy to find nearby in the surrounding streets.
Prosper Paediatrics at North Adelaide
20 Mann Tce, North Adelaide SA
By car, access Mann Terrace via MacKinnon Parade.
Free street parking is generally available nearby in Mann Terrace.
You can also access our rooms from Melbourne Street if you are coming by bus or walking.
Prosper Paediatrics on South Terrace
50 South Terrace, Adelaide SA
The Princess Elizabeth playground is just across the road.
Parking is normally available nearby on South Tce and side streets.
A pay parking station is located on the corner to the west of the rooms.
Newborn care in private hospitals
Some Paediatricians associated with Prosper Paediatrics provide newborn care at the following private hospitals:
Burnside War Memorial Hospital
Calvary North Adelaide Hospital
Ashford Hospital
North Eastern Community Hospital
Opening Hours
Monday to Friday
The Associated Providers offer their clinics generally in one or more sessions per week between 9:00 am and 5:00 pm (after-hours appointments normally attract higher fees)
Prosper Paediatrics operates a shared digitally based Reception with phones and email communications open from 8:30 am to 5.30 pm.
Receptionists normally work at our Toorak Garden (Burnside Hospital) rooms from 8.30 am to 5.30 pm Monday to Friday. Reception desks at the North Adelaide or South Terrace Rooms may not be open when there are no clinics scheduled there.
Phone the rooms if you are hoping to drop into our rooms at North Adelaide or SouthTerrace.
Saturday
Some Saturday morning clinics are available (higher fees may apply)
CLosed
Sundays, most Saturdays and Public Holidays
Our associated practitioners and the Prosper Paediatrics staff are not able to provide emergency or urgent services or responses at any time.
Privacy considerations:
Your privacy is very important to us. Any personal health or other information of a private nature that is conveyed to us will be received and managed according to our Privacy Policy. We recommend that you read our policy before providing this private information to us. Please ensure that you avoid using our email or our contact form to submit sensitive, confidential and/or clinical information. Instead, speak to a staff member or your doctor or allied health provider to convey any important information that would be subject to privacy law.
Contacting us by phone:
Prosper Paediatrics is a busy practice, and we know you are busy too. We avoid routinely putting callers on hold and ask that you leave a detailed message on our answering machine if we are not able to answer your call. We will get back to you as soon as we can. Please bear in mind that sometimes messages are not recorded well. You are very welcome to call us again or send an email to follow up, particularly for more pressing concerns or when you have not had a response within 24 hours.
Contacting us by email:
We aim to respond to emails promptly, but please follow up with a phone call for pressing concerns or if you have not heard back from us. This is particularly helpful in the event that your email has gone into our junk mail.
Doctors sending referrals or corresponding:
Healthlink EDI (drconway)
Argus (prosperp@argus.net.au)
ReferralNet (GEN11508)
Medical Objects (XP5065000QR)
Otherwise, faxing is preferred to emailing.
Urgent appointments, emergencies & after-hours:
Prosper Paediatrics is not an emergency facility and is unable to provide services urgently.
Page 61 of your Blue Book lists some signs of health problems warranting medical assessment.
Your paediatrician or another associated paediatrician may be able to fit you in within a day or so for an urgent appointment.
We may also recommend that you see your GP, who is often better able to fit an urgent appointment into their bookings. Your GP is well-equipped and trained to make assessments about the urgency or seriousness of a presentation. Your GP will be able to advise your paediatrician of any concerns and may begin some investigations. Your GP can often provide some reassurance until you can see the paediatrician.
If you believe your child is seriously unwell, you should call an ambulance or take them to your local paediatric emergency department. At the ED, a very sick child can be assessed and have all the tests, scans and treatments needed urgently.
Your GP or the ED doctors will write or speak to your paediatrician and update them about the situation. They may recommend, or you may wish to make, an appointment with your paediatrician. Our staff are understanding and will do their best to organise a timely review appointment with your paediatrician.
Further information about our
Communication and Contact Policies for reception, administrative and clinical matters
how requests and inquiries for your provider are managed
can be found at